Introduction
At Happiness ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our travel social app and related services.
By using Happiness, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information you provide
- Account information: Name, email address, and password when you create an account
- Profile information: Optional details like your username, bio, profile picture, and the travel vibes you pick
- Content: Itineraries, trip stops, photos, videos, notes, stay recommendations, comments, and other content you publish
- Social connections: The travelers you follow, your followers, and follow requests
- Saved bookings: When you tap Save booking, the booking's details: provider, confirmation code, dates, places, and total price
- Feedback and communications: Feedback you send from the app (with your app version, platform, and OS version), and messages you send to us or other users
Information collected automatically
- Location data: Trips you publish contain location information you choose to include; with your permission, the app uses your device's location while you're using it for map features and to check off trip stops when you arrive
- Usage data: How you interact with our services, including features used, actions taken, and which trips and trip videos you view and for how long, which we use to rank your feed
- Device information: Operating system, app version, device identifiers, and push notification tokens
- Log data: IP address, access times, and pages viewed
Traveler Vault and Booking Tools
Happiness includes an in-app browser for booking travel on airline, hotel, and other travel websites, a Traveler Vault that stores your travel details, and Autofill, which fills those details into booking forms.
The Traveler Vault stays on your device
Traveler names, dates of birth, passport details, contact details, home addresses, frequent flyer numbers, and your payment card (including its security code) are stored only on your device, in its encrypted keychain. They are not synced to other devices, not uploaded to our servers, and are deleted when you delete your account or remove the app. Your card is unlocked with Face ID or your device passcode each time it is filled in. Face ID is handled entirely by your device; we never receive biometric data.
What our AI provider receives
Two features use a third-party AI service provider, which processes this data on our behalf only to return a result.
- Autofill: sends the booking form's field labels and option names (for example "Passport number" or a list of countries) so the app can work out which saved detail goes in which field. It does not send the details themselves.
- Save booking: sends the text of the confirmation page you are viewing so the booking can be summarised for you. Before it leaves your device, values saved in your Vault, such as names, passport and frequent flyer numbers, email, phone numbers, street address, and card numbers, are replaced with "•••". Other text on the page, such as dates, cities, or a detail you typed that isn't in your Vault, is sent as it appears.
Websites you visit
Sites you open in the in-app browser receive the information you enter or Autofill into them, and their own terms and privacy policies apply. Payment is always made on the site's own page when you choose to pay. The browser keeps cookies, open tabs, and recently visited sites on your device; they are cleared when a different account signs in. To show site icons, the app requests them from a third-party icon service using the site's domain name.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Display your published trips to other users according to your visibility settings
- Personalise your feed and suggest travelers to follow
- Send you notifications about activity such as follows, likes, and comments, which may include a preview of the comment
- Send you technical notices, updates, and support messages
- Respond to your feedback, questions, and customer service requests
- Review reports of content or users that may break our Terms
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent security incidents
We do not use your information for advertising and we do not track you across other companies' apps or websites.
Data Security
We implement industry-standard security measures to protect your data:
- Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
- Access controls: Strict access controls and authentication mechanisms
- Infrastructure: Secure cloud infrastructure with regular security audits
- Monitoring: Continuous monitoring for security threats and vulnerabilities
Data Sharing
We do not sell your personal information. We may share your information only in the following circumstances:
- With your consent: When you explicitly authorize sharing
- Service providers: With partners who operate parts of our service for us, under contracts that limit their use of your data, including hosting and storage, maps and place search, the AI features described above, email delivery, and push notifications
- Legal requirements: When required by law or to protect our rights
- Business transfers: In connection with a merger, acquisition, or sale of assets
Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Correct inaccurate or incomplete information
- Delete your account and associated data
- Export your data in a portable format
- Opt out of marketing communications
Data Retention
We retain your information for as long as your account is active or as needed to provide you services. If you close your account, we will delete or anonymize your data within 90 days, except where we're required to retain it for legal purposes.
Children's Privacy
Happiness is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: happy@happiness.app